Shipping

Within the USA, all orders include Free Priority Mail Shipping. Outside of the US, shipping will be whatever the US post office charges.


WHEN
Typically, orders ship within 1-2 business days. I aim to get your hat packed up and to the post office as quickly as possible. Except for custom orders, all of the handcrafted wearables on my website are Ready-to-Ship.

GIFT WRAPPING AND PACKING
To be sustainable, I pack all orders with new 80% recycled, kraft tissue paper. A paper band and yarn tie finish off the parcel, making an artistic presentation. I include a packing slip (without prices) and a few business cards, too.

If you want to have a message to accompany your gift, please write in the Notes Section so I can include it in the box. Complimentary Gift Wrap is included with every order.

Gift wrapped present in kraft paper tissue and ribbon with FeltHappiness Sticker and handwritten card.


SHIPPING
Within the US, orders ship via the USPS Priority Mail, within Priority boxes. Taller wizard-type hats ship in larger cardboard boxes. The felted cowls ship in flat bubble envelopes. 

Outside of the USA, hat orders are shipped First Class US International Mail in sturdy cardboard boxes. Cowls are shipped in the flat bubble envelopes.

DELIVERY
Within the USA, delivery can take 2-3 days. It depends upon how far you are from Pittsburgh, Pennsylvania, where I live.

Outside of the USA, Delivery can take 7-20 days depending upon where you live and the time of year. There is the option to select UPS, a carrier which (from my experience shipping to Australia) is super fast. It is also more costly.

ADDITIONAL INFO

Mail services during December are sometimes slow due to the large volume of parcels.

*Please let me know if your parcel needs Signature Confirmation to keep it safe.*

 

If you have any questions or need your hat to be sent EXPRESS Mail (versus US Priority), please contact me at juliane AT felthappiness.com